Petnet, which now says all systems are back online, had previously told customers: "We are experiencing some difficulties with one of our third-party services. "This is currently being investigated, and we will provide you with more information as we receive it from our partners. "You may experience a loss of scheduled feed and failed remote feedings. "Please ensure that your pets have been fed manually until we have resolved this issue." Watch
Agribusiness, Agriculture, Veterinary Medicine, Cassava, Garri, food security, Agritech and the Red Meat Value Chain.
Saturday, July 30, 2016
Pets left hungry as smart feeder breaks.
Owners of smart pet-feeding device Petnet were told to "feed their pets manually" after a server problem stopped the device from working. Petnet allows owners to schedule and control feeding via a smartphone app.
Adam Simon, an analyst with research company Context, said it was important users "always had a manual back-up" for smart systems."Increasingly, people are becoming dependent on these smart objects, and that could become a problem," he said. "In this case, your pet could be left hungry."
Petnet, which now says all systems are back online, had previously told customers: "We are experiencing some difficulties with one of our third-party services. "This is currently being investigated, and we will provide you with more information as we receive it from our partners. "You may experience a loss of scheduled feed and failed remote feedings. "Please ensure that your pets have been fed manually until we have resolved this issue." Watch
Petnet, which now says all systems are back online, had previously told customers: "We are experiencing some difficulties with one of our third-party services. "This is currently being investigated, and we will provide you with more information as we receive it from our partners. "You may experience a loss of scheduled feed and failed remote feedings. "Please ensure that your pets have been fed manually until we have resolved this issue." Watch
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